Your practice deserves a defender
IT support designed specifically for dental practices. From Dentrix and Eaglesoft to Open Dental, imaging, and HIPAA compliance, Coretechs keeps your technology secure and reliable so your team can focus on patient care — not IT problems.
- Patient Data & PHI Protected
- HIPAA-Focused Safeguards
- Dentrix & Eaglesoft Support
- 24/7 Monitoring
Complete dental IT services, so your team never wonders who to call.
Many dental practices still run local Windows servers hosting Dentrix or Eaglesoft. These environments slow down over time and require upgrades, hardware replacement, backup management, and ongoing maintenance. Whether your practice is staying on-premises or moving to a cloud platform like Dentrix Ascend, Curve Dental, or CareStack, we make the migration smooth and keep your data protected. If you already have an internal IT person, we work as an extension of your team. If you do not, Coretechs becomes your full IT department.
- Unlimited IT Support — Day-to-day dental technology support for every operatory, workstation, and front desk PC.
- 24/7 Cybersecurity Monitoring — Around-the-clock monitoring of your practice network, servers, and endpoints.
- Huntress MDR & Managed SIEM — Managed detection and response with centralized log monitoring for your practice.
- Petra Identity Threat Detection — Identity threat detection and response to stop stolen Microsoft 365 accounts.
- Avanan Email Security — Advanced phishing, spoofing, and business email compromise protection.
- Microsoft 365 Management — Dental office Microsoft 365 support, licensing, mailboxes, and secure configuration.
- HIPAA-Focused Security Best Practices — Access controls, MFA, encryption, audit logging, and security awareness training.
- Secure Cloud & Local Backups — Dental backup solutions and disaster recovery for practice management and imaging data.
- Dental Software & Imaging Support — Dentrix, Eaglesoft, Open Dental, sensors, CBCT, and digital X-ray systems kept running.
- Network, Wi-Fi & Firewall Management — Dental office network support, secure wireless, and managed firewalls.
- Workstation & Patch Management — Standardized workstations with automated patching across the practice.
- Teams & VoIP Phone Systems — Microsoft Teams and VoIP phones so patients always reach your front desk.
Real partners. Real results. Right here in Louisiana.
Coretechs handles all of our IT, cybersecurity, and phone system needs with professionalism and consistency. Brent and his team are responsive, knowledgeable, and proactive — a true partner in our day-to-day operations.
Coretechs has been a long-standing partner for Lincoln Builders, and their cloud-first initiative has transformed the way our team works. From modernizing our infrastructure to keeping every jobsite connected, they have helped us move faster, collaborate better, and stay secure without the overhead of an internal IT department. Their commitment to our success shows in every interaction.
Coretechs has been a true partner to EPC/Delta Fiber. They understand the demands of our industry and work alongside us to keep our operations running smoothly, from field connectivity to back-office systems. Their responsiveness and technical expertise give us confidence that our technology is in good hands, so we can stay focused on serving our customers.
Response time matters in our business, and Coretechs delivers every time. Whether it is a critical deadline or a last-minute issue, they are on it fast — with real people who know our systems and care about getting us back to work. That reliability has made them an invaluable partner for Deforest Engineering.
We switched from a big national IT company to Coretechs and the difference was immediate. Not only did we see significant cost savings, but the level of personal support is on another planet. With the national firm, we were just another account. With Coretechs, we have a dedicated team that knows our name, our setup, and our business. It is like having an in-house IT department without the overhead.
We've been partnering with Coretechs for years now, and the experience has been nothing short of outstanding. From day one, they demonstrated a deep understanding of our IT needs, quickly identifying areas for improvement and implementing solutions that have significantly enhanced our operational efficiency. Their team is incredibly knowledgeable, responsive, and proactive. Whether it's routine maintenance, cybersecurity, or more complex IT challenges, Coretechs always goes above and beyond to ensure our systems run smoothly. They have a knack for explaining technical concepts in a way that's easy to understand, which has been invaluable in helping our team stay informed and confident in our IT infrastructure. What sets them apart is their commitment to customer service. They are always just a phone call or email away, ready to address any concerns or emergencies promptly. Their dedication to our success is evident in the way they continuously monitor our systems and provide regular updates, ensuring we're always ahead of potential issues.
We stop the 2 AM ransomware attack before your first patient checks in.
Ransomware does not respect office hours. Neither do we. While your practice is closed, our threat hunters are wide awake — real people, not just software, watching your network around the clock. The moment something looks wrong, they log in, investigate, and shut it down before a single patient record, X-ray, or treatment plan is touched. If an attack tries to spread, we can isolate the network instantly. Email remains the biggest risk in a dental office: most breaches start with a convincing phishing message or a stolen password, so we protect your inboxes, your team, and your patients' trust every minute of every day.
- 2:03 AMflagged
Anomalous login attempt on the practice management server
- 2:03 AMcontained
Behavioral threat detected, EDR isolates the operatory workstation
- 2:04 AMresolved
Ransomware payload blocked, zero patient records encrypted
- 7:30 AMclear
Team arrives, charts and imaging load normally, schedule untouched
Dental-Specific Threats We Guard Against
Stolen Microsoft 365 Accounts
Attackers take over a front desk or doctor mailbox to reach patient records, insurance data, and payment details.
Phishing & Business Email Compromise
One compromised inbox lets attackers reroute payments, intercept vendor invoices, and impersonate the practice owner for weeks.
Ransomware & PHI Extortion
Encrypted charts and imaging halt the schedule instantly, with threats to leak protected health information unless you pay.
Every minute of downtime is lost production and delayed treatment.
Your practice depends on technology from the moment the first patient checks in until the last insurance claim is submitted. We close the gaps that interrupt patient care.
Downtime Costs Thousands
A dental practice cannot function without its practice management software. If your server fails, your imaging software crashes, or your network goes down, appointments stop immediately. Hygienists cannot chart, doctors cannot review X-rays, treatment plans become inaccessible, and the front desk cannot check patients in or process payments. Even an hour of downtime can create scheduling chaos that affects the rest of the week.
Dental Cybersecurity Threats Keep Rising
Dental offices are attractive targets because they store patient information, payment data, insurance records, and protected health information (PHI). Common attacks include ransomware, phishing emails, stolen Microsoft 365 accounts, business email compromise, credential theft, data breaches, and malware infections. Healthcare organizations continue to face increasing ransomware attacks, and regulators are placing greater emphasis on security controls such as multi-factor authentication, encryption, risk assessments, and employee security awareness training. Dental practice cybersecurity is no longer optional — it is part of running a modern office.
HIPAA Compliance Is a Technology Problem
Technology is not just about keeping computers running — it is about protecting patient data. Practices must maintain safeguards for electronic protected health information (ePHI), including secure backups, access controls, multi-factor authentication, encryption, disaster recovery, security awareness training, risk assessments, and audit logging. Failure to maintain these protections can expose a practice to regulatory penalties and costly data breaches. Our HIPAA IT support keeps those safeguards documented and in place.
Predictable dental IT costs, tied to production — not tickets.
A practice should not have to choose between reliable technology and investing in chairs, staff, and equipment. That is why Coretechs offers unlimited managed IT for dentists at one predictable flat monthly rate.
No per-ticket charges. No surprise invoices when a sensor stops talking to Dentrix on a full schedule day. Just complete coverage across every operatory, workstation, server, and imaging device — every single month.
- Unlimited support for every operatory and front desk
- One flat monthly rate the practice can budget around
- No surprise invoices when imaging goes down mid-schedule
- Scales as you add chairs, providers, or locations
Statewide Coverage
All of Louisiana
5 offices
Not a general IT company. A dental technology partner.
Dental Offices Are Not Just Office Computers.
Every workstation, operatory, sensor, scanner, camera, and imaging device has to work together seamlessly. We support the whole environment, not just the front desk PCs.
A Real Person Always Answers.
No automated phone trees. No overseas support queues. When your front desk calls Coretechs mid-schedule, you reach someone who already knows your practice network by name.
Proactive, Not Reactive.
Instead of waiting for something to break, we continuously monitor your environment to identify problems before they interrupt patient care.
HIPAA and Cyber Insurance Ready.
We deploy the baseline controls regulators and insurers expect — MFA, EDR, encryption, backups, risk assessments, and documented policies for ePHI.
Easy to Work With. Built to Stay.
Our team is hired as much for attitude as expertise, and we invest in training and clear career paths that keep great people here long-term. That means the same friendly faces year after year — people who remember your team, your operatories, and how your practice runs.
Real feedback from actual employees of the clients we serve.
"Rodney at Coretechs is outstanding! He's knowledgeable, reliable, and truly committed to solving problems quickly and effectively. His professionalism and attention to detail make working with him an absolute pleasure. Highly recommended! 10/10"
SmileBack"Excellent response and solution! Rodney was very professional and focused spot on the problem and the solution!"
"Coretechs is incredibly responsive and professional. An extremely knowledgeable outfit that takes great care of the customer. I highly recommend them for businesses of any size."
SmileBack"Customer service is outstanding. Truly makes our entire team feel like we have IT in-house."
Boast"The speed and quality of response to any IT issues we have is unmatched. CoreTechs' staff is extremely kind, and prompt in addressing any issues our company has. We highly recommend CoreTechs!"
SmileBack"The entire process went smoothly. Everyone was friendly and proficient. 10/10 would recommend."
"Coretechs does excellent work! Always quick with an answer and available to assist with any of our IT needs no matter the time or day. They make sure to find permanent long-term tech solutions instead of the quick easy fix — or as they call it 'the band-aid'. Highly recommend these guys for your business IT needs."
SmileBack"The team is always friendly and helpful! The staff is extremely knowledgeable and they work in a very timely manner. We are so satisfied with Coretechs!"
SmileBack"The team is very professional, punctual, and goes above and beyond to make sure we have the access required to do our job."
"My tech Bryan always shows up as scheduled — very professional, well mannered, and knowledgeable of the task. He's a pleasure to work with!"
SmileBack"We went through the ends of the earth getting this program back up and running and we finally made it! YOU ARE A ROCKSTAR!"
SmileBack"Alex did an amazing job getting me back online and back to work. Thank you, Alex!"
"Coretechs is an amazing IT company to work with. We have many mutual clients and we always know that when our clients have Coretechs for IT services their network is in great hands!"
SmileBack"Alex is always pleasant to work with and takes care of my issues quickly and thoroughly. A total professional."
Boast"Coretech provides our IT services for our business, and the thing I appreciate about them is that they are very personal. I know the names and the faces of the techs that we work with. They're very prompt in getting back with me on projects and trouble tickets, and they always try to find us the best pricing. I really appreciate the personal touch they provide to us."
SmileBack"Alex was very knowledgeable and set the printer up I needed without getting frustrated. He made my day better."
"Coretechs delivers a professional and knowledgeable team that ensures systems are secure, efficient, and tailored to business needs. Highly recommended for reliable IT and cybersecurity services!"
SmileBack"Alexander was kind, patient and knowledgeable. He not only fixed my issue but educated me regarding system usage as well. A+"
SmileBack"Alexander was very helpful throughout the whole process. He was patient and I could tell by his tone he enjoys what he does."
"Excellent and timely response to the request and the solution. Rodney was very professional, very focused, and spot on with the problem and the solution. Thanks!"
SmileBack"Caitlyn did an awesome job setting up my new Surface for remote access. Very thorough and patient — answered all my questions."
SmileBack"Caitlyn made the computer change easy and was respectful of my time. Thank you!"
SmileBack"Colin is always extremely kind, polite, and knowledgeable. Helps every time!"
"Brian is very patient with me and goes above and beyond to get everything right. He is always quick to jump on whatever it is that I may have an issue with."
Boast"Brent and his team at Coretechs have always been very responsive when issues come up. We have a team that spans generations, from executives in their 70's to interns in their early 20's. When the hard problems come up, the team at Coretechs can go beyond the experience of one person and pull from others on their team to resolve the issue quickly. It is rare that a difficult issue takes longer than a work day to resolve — most are taken care of in minutes."
SmileBack"Colin took his time and solved my problem. Thanks so much for understanding."
SmileBack"Coretechs' response was timely and the problem was resolved without a major interruption to my day."
SmileBack"Josh is the BEST at what he does! He gets me back to my work in the quickest possible manner. Fast, friendly service!"
SmileBack"Once again Rodney is the absolute best! My favorite IT guy. He is such a joy to work with. Highly recommend!"
SmileBack"Rodney is always cheerful and eager to help. I really appreciate that he doesn't make me feel less than if I don't know something. Very patient."
SmileBack"Rodney called quickly and was fast to help with a new software install. It was a hurried effort and he handled it. Very helpful!"
SmileBack"We appreciate all the work and efforts to assist us in deploying a new wireless network and connecting our onsite staff successfully."
SmileBack"They always respond in a timely fashion. They know exactly what to do to get it resolved and you can get back to your workflow without missing a beat."
SmileBack"The Coretechs guys are always professional and they respond quickly once they have received a request."
Boast"Coretechs has worked with us in spite of our financial headwinds."
SmileBack"Great customer service! Resolved my issue quickly and got me back up and running in a few minutes. Always enjoy working with Caitlyn!"
SmileBack"A timely response and resolution to my issue."
SmileBack"Alex is always so helpful and quick to help! THANKS ALEX!"
SmileBack"Alex is great! Thank you for everything!"
SmileBack"Alex was so helpful and corrected the issue!"
SmileBack"Alex was very patient and kind. I appreciate all that was done during my call."
SmileBack"Alex was very pleasant, attentive, and skillful in his craft."
SmileBack"Always a pleasure getting help from the Coretechs team!"
SmileBack"Always prompt and helpful . . . awesome staff!"
Boast"Every time we call with an issue it gets resolved. Everyone we speak with actually cares about our business and looks for ways to make us more efficient."
SmileBack"ALWAYS very responsive and quickly resolved the problem! Thank you!!!"
SmileBack"As always Brian is on top of it and takes care of it right away! Brian ROCKS!"
SmileBack"Austin did a GREAT JOB! Always got back to me and fixed my issues. Very patient and nice!!!"
SmileBack"Brian is very patient with me and goes above and beyond to get everything right."
SmileBack"Caitlyn did a great job."
SmileBack"Caitlyn was very helpful and informative, 10/10 recommend!"
SmileBack"Caleb is awesome!"
SmileBack"Caleb is outstanding! He is knowledgeable and responsive!"
SmileBack"Caleb is the best!"
Boast"Coretechs has been a great partner — their team is responsive, professional, and always there when we need them."
SmileBack"Caleb was awesome!!! He got everything I needed done and in a timely manner!!!"
SmileBack"Caleb was excellent. Thorough and made sure problem was resolved. Thank you."
SmileBack"Caitlyn is a genius!!!!"
SmileBack"Coretech always come to the rescue and fix my problem so I can return to my workflow."
SmileBack"Coretechs always come to the rescue at the time of need and get you back up and running. Thanks guys!"
Our employees love working here.
Hear it straight from the team that shows up for our clients every day.
BoastBoastBoastBoastLet us protect the practice you have built.
Dental practices need more than a general IT company — they need a technology partner who understands modern dentistry. From Dentrix and Eaglesoft support to digital X-ray systems, Microsoft 365, HIPAA compliance, dental cybersecurity, secure backups, and cloud migrations, Coretechs provides fully managed IT services designed specifically for dental offices. Whether you operate a single location or multiple practices, we keep your technology running so you can focus on exceptional patient care. No jargon, no pressure, no obligation.
Dental IT & HIPAA Risk Analysis
A comprehensive assessment of your practice network, servers, imaging, backups, and HIPAA safeguards — uncovering gaps and active threats, delivered as a plain-English action plan.
Just Talk Dental IT
Slow operatory workstations? Aging Dentrix server? Imaging that keeps dropping? No agenda, no obligation — just an honest conversation about your practice technology.